Shipping Policy
Shipping Policy
Thank you for shopping with VELO™.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated delivery time:
- Canada: 7–15 business days
- United States: 7–15 business days
- Other countries: 10–20 business days
Please note that shipping times may vary during holidays or due to customs processing.
Shipping Cost
Shipping costs are calculated at checkout based on your location.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Delays
VELO™ is not responsible for delays caused by customs, weather, or carrier issues beyond our control.
If you have any questions regarding shipping, please contact us.